Privacy Policy

nivoramor operates as an educational platform focused on business growth techniques. We're based in Southampton, Hampshire, and we take data protection seriously. This policy explains how we handle your personal information when you interact with our services.

Our registered address is Noads Way, Dibden Purlieu, Southampton, Hampshire SO45 4PB, United Kingdom. You can reach our privacy team at support@nivoramor.com or by calling +447887773300.

We collect different types of information depending on how you use our platform:

• Contact details (name, email, phone number)
• Business information (company name, industry, role)
• Learning preferences and program selections
• Payment information for course enrollment
• Communication records when you contact support
• Profile information you choose to share

We also automatically collect technical information like your IP address, browser type, and how you navigate our website. This helps us improve our platform and ensure everything works smoothly.

We use your information to provide and improve our educational services. Here's what that means in practice:

• Delivering course content and learning materials
• Sending program updates and relevant business insights
• Processing payments and managing your account
• Providing customer support when you need help
• Improving our platform based on user feedback
• Sending occasional updates about new programs (you can opt out anytime)

We don't use your information for automated decision-making or profiling. Every interaction is handled by real people who understand your business needs.

We don't sell your personal information to anyone. We only share it in these specific situations:

• Service Providers: We work with trusted companies that help us deliver our services, like payment processors and email platforms. They're contractually required to protect your data.
• Legal Requirements: If required by law or to protect our legal rights, we may need to share information with authorities.
• Business Transfers: If our business is sold or merged, your information would transfer to the new owners under the same privacy protections.

All our third-party providers are based in the UK or EU, or they provide adequate protection for international transfers. We verify their security practices before working with them.

You have several rights regarding your personal information. Here's what you can do:

• Access: Request a copy of all personal information we hold about you
• Correction: Ask us to fix any incorrect or incomplete information
• Deletion: Request deletion of your information (right to be forgotten)
• Restriction: Ask us to limit how we use your information
• Portability: Get your data in a format you can transfer elsewhere
• Objection: Object to processing based on legitimate interests

If you're not satisfied with how we handle your request, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

We protect your information using industry-standard security measures:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Access controls limiting who can view your information
• Regular backups stored securely
• Employee training on data protection

We keep your information only as long as necessary. Active course participants' data is retained during enrollment plus two years for support purposes. Marketing data is kept until you unsubscribe. Financial records are retained for seven years as required by law.

Our website uses cookies to improve your experience and help us understand how people use our platform:

• Essential Cookies: These make the website work properly (like remembering you're logged in)
• Analytics Cookies: Help us understand which content is most helpful
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality, but you can still access most of our content.

We use Google Analytics to understand website usage patterns. This data is anonymized and helps us improve our educational content. You can opt out using Google's browser plugin if you prefer.

Most of your data stays within the UK. When we do transfer information internationally, we ensure adequate protection through:

• Adequacy decisions by the UK government
• Standard contractual clauses approved by regulators
• Certification schemes that meet UK standards

For example, some of our email services use servers in Ireland (covered by adequacy decisions), while our payment processor uses US-based systems protected by appropriate safeguards.

Our services are designed for business professionals and aren't intended for anyone under 16. We don't knowingly collect personal information from children. If we discover we've collected such information, we'll delete it promptly.

Parents who believe their child has provided us with personal information should contact us immediately at support@nivoramor.com.

We review this privacy policy regularly and update it when necessary. Significant changes will be communicated via email to active users and posted prominently on our website.

The current version is always available at nivoramor.com/privacy-policy. We recommend checking periodically for updates, especially if you're a long-term user of our platform.

Previous versions are archived and available upon request if you need to reference older policies.